Treatment delays

Orders are generally processed within one business day. You will receive a shipping confirmation email once your order has been shipped.

Delivery delay

Delivery times vary depending on your delivery address and the delivery method you choose.

• Colissimo Domicile : 2 working days
• Mondial Relay: 3 to 6 working days

Delivery methods

We offer several delivery methods to meet your needs:

• Colissimo Domicile : your order will be delivered to the address of your choice.
• Mondial Relay: you can collect your order from the relay point of your choice.

Delivery costs

Delivery costs vary depending on the delivery method you choose, the amount and weight of your order.

• Colissimo Domicile : minimum price €7.50 varies depending on the weight of your package
• Delivery to relay point: from €3.90 and free from €29 of purchase

Tracking your order

You can track the status of your order online by logging into your account or clicking the link in the shipping confirmation email.

Returns and exchanges

Please refer to our returns and refund policy

I have other questions.

If you have any further questions about delivery, please do not hesitate to contact us. We are here to help you !

Contact us

You can contact us by email at: contact@soleista.com